We're so excited you've decided to work with us. Getting started is easy. Simply follow the steps below. You must complete the steps below before we can schedule your child.
Complete Student Intake Form
The information you provide us in the online Student Intake Form will be kept confidential and will enable us to customize our tutoring and accommodate your schedule. It should take less than five minutes, but please keep in mind that the more information you provide, the more productive the first session will be.
CREATE AN ACCOUNT AND ENTER YOUR CREDIT CARD INFO
It's time to create an account for your child. Please make sure you write down your log-in information so you can access it later. Through your account, you can purchase packages and view and cancel sessions. To ensure we match your child with the best tutor possible, we'll assign the tutor and book the sessions. We cannot schedule your child until you have created an account and entered your credit card information. Make sure that you enter a parent's email address and opt in for notifications and announcements.
Although there's no need to pre-pay for sessions, you can save money by pre-paying for multiple sessions. Please purchase pre-paid sessions at least the day before the session. If you do not have a pre-paid session on your account 24 hours before the scheduled session, you will automatically be charged the individual session rate.
We schedule school subject students weekly until the end of June and test prep students weekly until the last test checked off on the Student Intake Form. If your child plans to stop tutoring earlier, you must cancel the remaining sessions on your account or by let us know.
If we'll be working with siblings, you'll need to create an account for each one using a different email address for each student. Please use the student's name, not the parent's. Please note that even if we are or have worked with one of your children, you will need to create a NEW account for his or her sibling.
Once you have created an account, you can login here or from any page on our website.
Cancellation & Rescheduling Policy
We need a minimum of 24 hours' notice for all cancelled and rescheduled sessions. Sessions not cancelled with at least 24 hours' notice will be charged the full session rate. Because tutoring is most effective when it is consistent, we expect to meet with our students on a weekly basis, at least three weeks per month. If your child cannot commit to meeting regularly, we will do our best to schedule him if we have availability.
The most reliable way to cancel a session is to log into you account. Above your profile click on "My Schedule." Click "Cancel" next to the session you would like to cancel. You will receive an email confirming your cancellation. (If you cancel a session by mistake, let us know and we will reschedule it for you.)
Holidays, Vacations & Closings
We're open on all national and religious holidays except Thanksgiving Day, Christmas Eve and Day and New Year's Eve and Day. Although we are available to tutor during Hingham Schools' winter, February and April vacations, we will not automatically schedule your child for these weeks. Please let us know if your child would like to come in.
We do not have company-wide snow days and do not follow school closings. If a specific tutor needs to cancel, we will let you know. Likewise, you need to let us know if you are not coming to tutoring.
PLEASE "LIKE" US ON FACEBOOK
One of our goals is to provide relevant, helpful and varied information pertaining to your child’s educational advancement. One of the ways we disseminate this information is through Facebook. In addition to writing our own articles on these important topics, we also scour the web for content that is valuable to our clients. It is our mission to enhance our clients’ tutoring and counseling experience as much as possible, and Facebook is an excellent tool with which to do so.
In order to keep you updated, we ask that you like us on Facebook.
Thank you for giving us the opportunity to work with your child.